There were multiple issues with the project:1. We were told by the salesman that the project would take two weeks. Since it was happening in December we wanted to be sure it was completed before the holidays. The project began December 9th where the entire kitchen was removed. We did not have a working sink until January 3rd. 2. As part of the project the stove was to be moved 6 inches to put in a corner cabinet. When the person came out to measure the space, he told us that the gas line needed to be moved for the cabinet to fit. He told us that we needed to hire someone else, because Kitchen Magic only did the cabinets. We had to scramble go find someone quickly. 3. The cabinets were installed within the two weeks, but no counter top or sink. Now we were into holiday weeks with no communication as to when it would be finished. 4. During the removal we discovered that we needed to replace the dishwasher. We purchased the new dishwasher and had it delivered. When the person came to install the countertop and sink, he told us that he couldn’t install the dishwasher. The contract stated that he was to reconnect the existing dishwasher not to install a new one. 5. We used the recommended finance company. They received multiple request for final payout well before we even had a sink. Overall, it was not a good experience. The expectation was that they were remodeling our kitchen not just installing the cabinets.
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Since 1979 Kitchen Magic's team of experts have designed, manufactured, installed and refaced more than 60,000 beautiful kitchens. We offer Award Winning Kitchen Renovations including Cabinet Refacing, Custom Cabinetry and Luxury Countertops in Granite, Quartz and durable Corian. All of our work is backed by a Lifetime of Homeownership Warranty.
Kitchen Magic is proud to be an American manufacturer and offer products of superior American craftsmanship. We also seek out 'Made in the USA' products for every aspect of our business.
Our team of dedication kitchen specialists service PA, NJ, NY, DE & CT. We offer a free in-home consultation. It is our job to give you the best advice, free and without obligation whether we earn your business or not. Call for an appointment!
Kitchen Magic is the nation's foremost refacing company and ranks among the nation’s top 20 remodeling companies, according to Qualified Remodeler Magazine. Kitchen Magic provides affordable, customized Kitchen and Bath solutions to homeowners.See more
