I have ordered from Kombucha America America a couple times. In both instances the communication was exemplary. The speed of delivery was as fast as could be reasonably expected. I have had to communicate with the owner on a couple of occasions(due to a question of my own). The culture was viable and performed as described. I have also had extremely good results from using Kombucha. I have lost some weight and I believe it has helped my arthritis and has given me energy; My wife has also reported good results. Besides that Kombucha tastes great and the owner has integrity. Highly recommended.
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