www.linnaeusgroup.co.uk

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1 Based on 12 reviews

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Wilmon
Avoid if you love your dog!

As a former client of Peak Vets, which was once a great vet practice, I sadly know all too well that once Linnaeus (owned by Mars Inc.) took over Peak Vets (after one of the owners, Steve, left following a dog sadly dying alone in overnight 'care', according to a senior vet there) standards dropped and prices rose. One of my greyhounds suddenly started limping on one front leg at age nine, and I was assured it was arthritis by James. I just knew it was cancer, so I insisted on an MRI. He put in a non urgent referral. I got it upgraded to urgent, and they found an aggressive malignant tumour. She died a couple of weeks later. Another greyhound went in with a small pressure sore on his foot. They wrapped it in heavy bandages and vetwrap, which put more pressure on it and made it far worse. Then they wanted to cut the poor dog's toe off! I spent two months healing it with Manuka honey and then applying a colloidal dressing, used by the NHS, and wrapping in lightweight gauze every other day - cost a small fortune. They also had another greyhound under anaesthetic for three hours for a dental, which is far too long (I have the vet records). She died of kidney failure 6 weeks later. Linnaeus are still very aggressively pursuing me for payment for that treatment via their amoral and incompetent debt collectors. I was with Peak Vets almost from when it was set up by Steve and Greg, for around 15 years, and I must have spent £30-40K with them during that time as well as generating thousands more by sending the people who adopted dogs off me there. I wish to god I'd left sooner. I'm surprised that not only have the good vets that know all too well how Peak has changed since Linnaeus took over are not only still there but are also leaving 5 star reviews online. Shakes head. I was assured nothing would change. Hard lesson to learn.

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Date of experience: Jun 09, 2025

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