The wasteful part of writing this review is that I know that those at the top of this company do not care about anything other than the money flowing in, often to the detriment of the care going out as far as pet owners are concerned. Judging by the poor rating on here they certainly wont read these reviews and don’t take them seriously. They are above us all it seems. Linnaeus Group and those who own / run it are nothing short of corporate raiders. Grabbing a stake of the over £2 billion worth of UK business, buying out Vet practices and stripping them of anything that may get in the way of making money. Perhaps they have ‘Greed is Good’ blazoned across the wall of the CEO’s office just to remind everyone. From my experience this ‘So what’ attitude seems to filter down to the vet practices that they buy out. A big enough issue with the industry formula that the CMA are looking into the way all these corporations run their business’s. Their corporate greed is obvious and harmful, where going to the vets is nothing short of most of us emptying our bank accounts. Those who are unable to afford their overpriced and often extortionate fees and extras will only be in a position where the pets suffer in one way or another. Put down or given for adoption. Which in my eyes questions their ethics in the veterinary business.My pet needs a monthly medication. Judging by the last bill £220 per month. Obviously the insurance won't pay for it. I am told ‘well you can buy it online and inject the pet yourself. Great thank you :/ an inexperienced nurse I suddenly become. I go on line. The injection portion of the meds i need are approximately £85 for 2 vials. This company Charge £95 but only give you one vial, even if the receipt I receive tells me I should get 2. Not getting what’s on the receipt is blatant stealing. They want to charge £100 extra per month just so that a nurse can inject my pet, plus of course their ‘fee’. That is one expensive visit for a minutes worth of time. For the pleasure of me buying it on line, for someone to print out a prescription and for a vet to sign it, another couple of minutes spent, that would cost £22. That at 5 minutes time spent printing and signing comes out to is £264 per hour of work. If only everyone was as fortunate. Then there were the pills I need. Gabapentin. A human medication that for some reason has a price explosion when the vets get a hold of it. Searching on line for pets I immediately found a price of 0.06p a pill. That for the 60 I was prescribed is £3.60. That was for 100mg. I need 50mg. Clearly further searches and phone call will give me what I need. The practice changed me a whopping £50.94 plus they only gave me 60 though the pack amount is 250. I’ll forget about the £28 for Synulox as hopefully my dog wont need that every month. In total I got a bill for £219.80 much of it pure greed and taking advantage of the fact that we love our animals and to fight these issues means they will not deal with you in the future. Complain and be banned. I attempted to write to the CEO. CEO’s who do not care are made impossible to intentionally reach. I received a reply from an employee whose job no doubt is to fend of annoying complaining customers that stop the CEO from counting money that they have made that morning. I get referred ‘back’ to the vet, who had already referred me on to the company who owns them. An intentional to and fro to make our lives hell, knowing we’ll probably give up.This corporation are beyond Greedy, they are irreverent. It seems to be typical of what we as pet owners are made to suffer. BTW the veterinary practice in question that they own is Lida Vets in Newmarket. And though I have no issue with the vet per se, as one is as good as another in these cases, I do have an issue that they too have ignored my complaint. They mockingly do not bother to contact me as I was told they would do by Linnaeus. I’d say given this, they too do not care about animals or my pets future care, over the amounts of money they are more than happy to charge. Affordable or not.
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