I generally don’t write negative reviews, but I’m so appalled by the call I got today that I need to let other shoppers know. I ordered a vanity 5-6 days ago. 3 days ago I got this email: ‘Unfortunately this model is sold out, discontinued, and will not be located in the country at this point. This is the closet option, IN STOCK and production, that is currently available. There is a 10% off sale you apply to the order, using code THXU10. We have just two left in stock. We have updated the listing, declined your order and released your funds. Our apologies for the inconvenience.’Very nice and pleasant. I looked at the vanity, but it wasn’t the one that I wanted, so I searched locally. Two days later, I get a call from an unknown number. Message says they have the vanity and wants to know if I wanted it. The next day, I get two back to back calls while with my daughter who’s in the hospital with a message there’s limited stock. 6hrs later, I get ANOTHER call and I answer although I’m at work. I let them know we decided to buy local, so we don’t need whichever vanity is on hold. He then begins yelling! Saying ‘It shouldn’t have taken 3 emails and 3 calls for that answer!!! You know what? If you don’t find anything locally, so me a favor and don’t shop with us again!!!’ I was shocked. I said ‘Wait, I didn’t ask you to hold anything for me. I ordered an item that you said was in stock.’ He cut me off and then hung up the phone. After this ride call, I get an email saying my funds were finally returned (the first email lied because they had kept it) and ‘good luck in your local search’. He then sent an email saying what he did ‘is called great customer service’ and they’ve been in business over 12yrs so whatever I say doesn’t matter. I received 2 more emails berating me after this to which I blocked the company email and didn’t respond. BUYER BEWARE…any business that allows their owner or employees to speak to customers this way (over a small thing like not wanting to buy their suggested replacement) will not respect any issues you may have with their products. I cannot imagine they’ll be in business much longer with this unprofessional attitude
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Here at listvanities.com we do not skimp on quality. As a respectable and reputable online bathroom furniture retailer, we only source products from top brands. We understand that our customers want nothing but the best from us. Here, you will find products from top brands and when we say top brands, we mean exactly thate don’t just stock bathroom furniture and accessories from top brands. We also ensure we have a wide variety of options for you to choose from. You will no longer have to restrict your creativity to what you can find or what is available. What’s your preference? Traditional, antique, contemporary or even futuristic? You name it, we’ve got it. If you can come up with the design, you are sure to find it here and what you need to create it. The only problem you may have is not being able to choose from our huge selections. We have different price ranges for different levels and quality of products. However, here’s a secret about our products. Listvanities is an online retailer of bathroom furniture, linking customers like you directly to the manufacturers’. We also employ management processes that increase our efficiency, further lowering our operational cost. This is a cost that would have been transferred to you. Since this cost is absent in our transactions, you get to enjoy cheaper prices. That’s not all…
Our products come to you at unbelievably low prices. Here on listvanities.com every budget is considered. See more
