I rarely write reviews but was pretty taken aback by the extremely poor quality of a (very expensive!) quilt I recently purchased. On the site, the quilt was an orangey/pink - when it arrived it was brown. Not even close, no way to account for screen differences etc. Customer service was nice enough but repeatedly insisted these were color 'variations' and therefore not their fault. Furthermore, the material was scratchy and cheap-feeling, a number of threads had broken, and the blanket dye had blotched in places. Customer service said loose threads were "not uncommon" and that nothing constituted a manufacturer defect. They refused to give a refund on the (high) shipping costs and granted only an equivalent store credit - which is useless as I have zero desire to shop here again. Stay away.
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