UPDATE: After the first customer service agent refused to help after multiple emails back and forth for days. A second agent reached out to me after seeing this review. They offered a partial refund for my shipping costs. I appreciate the outreach but this is how it should have been handled originally. Damaged table on arrival, no expedited replacement, no compensation, and unhelpful communication. Reviews about delays and poor quality were accurate—wish I had listened. Will never purchase here again and urge others to avoid this company.
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