I ordered on the 10th of December from the Dagenham store and my order never shipped. When I called on the 16th “Josh” was so so rude and unpleasant on the phone. From the way he answered the phone through to when he ended the call was ridiculously rude. I called back the next day and he kept giving blunt answers when all I wanted was an update regarding my order. They have zero customer service and do not know how to speak to customers. They even answer the phone saying “hello what you need” absolutely ridiculous. Josh later messaged me to say he will cancel the order and refund my money because I queried about an item I paid for. I will not be ordering from them ever again.
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