Here is my honest review. They get two stars because I really liked their laundry and cleaning products as well as the electrolytes for my son. I do like that someone answers the phone if you call. The problems:It became a chore having to order every month so I called them (you have to call to cancel). The gentleman said he could set it up to where my account will just accumulate certificates every month, then I can buy with those certificates when I’m ready. 👍 Sounded good to me. Today I went to buy and use my $216 of certificates (I’ve purchased, my money) and the $30.15 of loyalty dollars my account had earned. Nope!👎 melaleuca still wanted me to spend an additional $150 to earn the 35 points. My certificates (that I purchased, should act as cash!!) do not accumulate points. Took 1 hour over the phone for them to run the order for me on the back end. They did not honor My $30.15 earned Loyalty rewards. My time was worth more than those $30. It took an additional 20 minutes to cancel my account. Melaleuca will email you a form you must fill out, sign and email back in order to try and cancel. And you have to wait a couple days for them to process and email you a confirmation it was cancelled. I am super disappointed and upset with melaleuca. I was trying to support an American company. I would not sign up or recommend signing up to anyone.
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