Total rip off.I have unfortunately been stuck with this "company" for around five years.I used the emergency credit when needed,now all of a sudden it doesn't work,says "credit disconnected" when I try.I was stuck with no electric I have been chasing them for over a month & they said I was using the E/C too much & as the standard charge(70p per day)was less on the E/C I "shouldn't rely" on it.I always paid it back,& what they are doing is illegal.I don't even have a fridge & I'm gone for days on end & it still costs almost 1£ per day.If I dare to use a small lamp or charge my phone,forget it.Vunerable tenants beware,they'll have your eyes out.0 star
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