www.monarchmoney.com

1.6
1.6 Based on 13 reviews

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Angela Davis
Very difficult getting issues resolved

Very difficult getting issues resolved. Expect at least a 24 hour wait before getting anything resolved. Other issues involved info not posting in a timely manner with certain property values. No direct assistance and figuring things out takes longer. Not fir everybody though the reviews are glowing. My biggest gripe is getting personal info listed and only a 7 day trial period is not enough of a testing period if having trouble figuring things out even with reaching support. After the seven days is over, forget reaching a person and you’re already committed to paying for the service unless you cancel before the seven days are up my son recommended it so ordinarily I would’ve canceled the first sign of trouble, but I tried to really give it an even chance. It proved way too frustrating for me and having to wait for help makes it an even more frustrating experience. If you don’t have that many accounts, likely you aren’t going to have as many issues as I did. Be sure to start the process when you have time to get it all done to see if it really is worth it for you. When you’re dealing with keeping track of your money and making sure that things are right, you don’t want to be paying for a service that doesn’t serve you appropriately for keeping track of your money needs. No place to leave a review on their website either. Frustrating sums up my experience. I really wish I had checked them out on trust pilot before wasting my time and energy

2
Date of experience: Nov 01, 2025

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