www.monarchmoney.com

1.6
1.6 Based on 13 reviews

...

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Lotty S.
Can't pull in credit or bank accounts reliably

I have tried to use MonarchMoney for two months. I wanted to love this. The graphic interface is lovely and the import from Mint went fine. However, Monarch has been consistently unusable to track my spending or budget. It is unable to pull expenses from my Apple credit card. It is unable to identify direct deposits to my checking account as "income," and these deposits show up on the graph but not in the list of transactions. I have to reconnect each of my accounts using Plaid several times during each use session - once less than 5 minutes apart. If I could reach a human, I would ask for my money back, but it takes up to a week for them to respond to customer tickets. This seems like a good product that was rushed to market before it was finished, and in the process, Monarch has ruined its reputation, at least with me.

1
Date of experience: Jan 25, 2024

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