Mothernature.com ought to be avoided at ALL costs. Though the website looks nice, and the checkout process is relatively easy, this business intends to leave you, the customer, in the dark, waiting for your order to arrive, even though your credit card has been charged.
I ordered two items that were apparently "in stock". I paid over $9.00 for standard shipping. 10 days from my order date, nothing has been shipped. The status of my order states "warehouse processing". To inquire about my order, I have to complete an online form that goes unanswered. It is impossible to speak to mothernature.com on the phone. The 800 number brings you to only two places: submitting an order over-the-phone OR an automated message telling you to seek assistance online. This is NOT a coincidence. They want you in the dark; they do not care about you.
Simply put, mothernature.com does not honor their customers. In fact, they have no intention of delivering you merchandise you have PAID for. This is a business that deserves to be shut down. Here's why:
1. They ignore their customers.
2. Their website is full of lies. Items appear to be "in stock", though are not ready to be shipped to any person who pays for them. This is deceitful.
3. They offer different shipping options which cost different amounts, but you cannot expect your order to arrive in the time you paid for. Mothernature.com will not account for this; they SHOULD refund you for shipping costs if it's not shipped by the promised date. However, this is a greedy business, so they do not value you or your money.
4. They do not regard consumers' FTC rights.
People who prefer honorable businesses should steer clear of mothernature.com. You cannot, under any circumstances, shop with confidence here.
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