www.mydollbestfriend.co.uk

4.5
4.5 Based on 20 reviews

Hi there! My Doll Best Friend is an online retailer, a doll specialist, established in 2012. We serve the children's market and the collector market, and we proudly serve customers all over the world. Our independent reviews are primarily collected at ...

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Average Rating

4.5

/
5

20 Reviews

5 Star
85%
4 Star
0%
3 Star
0%
2 Star
5%
1 Star
10%

All Reviews

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Review Time

Xanadu Dolls
Fabulous Store with Great Service!

I have been purchasing dolls from My Doll Best Friend for several years and have found this company to be extremely reliable. They carry a wide variety of dolls suitable for both children and adult collectors. They ship promptly and dolls arrive in a timely manner to me in Australia. Any questions I have had have always been answered within a day, or two at the most.I have no hesitation in recommending this store to anyone who maybe looking to purchase a doll or its accessories.

5
Date of experience: Oct 11, 2025
Doll is not as advertised

I received the doll in a EU country after almost a month and it doesn’t have features I bought it for and which are advertised on the website. It looks different to what is promised! It was meant to be an Easter present for my son, I am quite upset about it. Waiting to see if MDBF comes back with a resolution.

1
Date of experience: Apr 16, 2025
Grant Bell
My Doll Best Friend is the best!!

I’ve purchased many dolls from My Doll Best Friend. All have arrived timely to Texas -US and in perfect condition. Excellent customer service , great packing and tracking for shipping. Most recently was fortunate enough to be chosen for the new Chosen Ava doll & purchased the chosen undies (so cute). She did not disappoint! She arrived perfect & more beautiful than her stock photos. Thank you! my doll best friend, “y’all are the best!”

5
Date of experience: Dec 12, 2023
Myrtle Rogers
Thank you so much for my CHOSEN doll

Thank you so much for my CHOSEN doll Ava! Another absolute stunner and we love the lottery system best as internet speeds differ and not evryone can navigate online puchasing quickly. We think this is fairest! Of course, we get upset with disappointment when we are not 'chosen' but you are faithfully consistent with more opportunities. THANK YOU!MY DOLL BEST FRIEND is a fantastic UK retailer. Have used them since 2017. Always friendly customer service. Always happy with the goods received-mostly Gotz and Zwergnase dolls and clothes. Heartily recommended!

5
Date of experience: Dec 09, 2023
Demetria Sanders
MyDollBestFriend is a wonderful store…

MyDollBestFriend is a wonderful store that cares about its customers. All my packages were coming well packed and were shipped really fast. The customer service is really good; they answer in a timely manner and are always very helpful. I have bought different dolls in this store for many years, and I am always satisfied. Highly recommended!

5
Date of experience: Dec 09, 2023
Leslie Wilson
Lovely doll retailer, offering high-end dolls

I have ordered several times from this company and I have always been very happy with the beautiful dolls. I have enjoy being able to purchase high quality dolls for my children and this company clearly has a passion for the dolls that they choose to carry. This is reflected in the excellent customer service and communication. But also in the fact that they even visit doll fairs abroad, in order to get a feel for the dolls. They often post these trips on YouTube. That’s true dedication. Thank you for my most recent doll. She’s stunning and has a beautiful, soulful expression. My daughter is going to love her.

5
Date of experience: Dec 09, 2023
Ellen Kelly
Wonderful company

Wonderful company! I'm from the States, and MDBF has always gone above and beyond in customer service. Everything I've received has been in perfect condition, clean, safely packaged for the long journey, and no odors. The online store is very fun to shop at. I'm always there nosing around for goodies. I've found that this company is very generous and kind, and delivers exceptional products. My Ava and other items just arrived and she's gorgeous!!! I love the knee socks!

5
Date of experience: Dec 09, 2023
Math0679
Wonderful shop

Wonderful shop, i have been a costumer for many years and I find the people from mydollbestfriend to be very kind and helpful! I recommend this shop!!!

5
Date of experience: Dec 09, 2023
Kasey
Excellent online shop My Doll Best Friend.

I have been shopping with My Doll Best Friend since 2012 Maxine and staff are very helpful knowledgeable and look after their customers from start until receiving your purchase making sure your happy. Excellent quality at great prices. Information on their website is very helpful and knowledgeable. I highly recommend My Doll Best Friend.

5
Date of experience: Dec 09, 2023
Lorinda Rogers
Very nice doll shop

My most recent purchase was a limited edition "Chosen" doll. Very beautiful and high quality. I have ordered many times from My Doll Best Friend over the years and have always been very pleased with their range of dolls and service. I also like their system that they practice when the demand is greater than the supply of limited edition dolls, where you can register your interest in buying a doll. If there are more interested people than dolls there is a lottery which feels fair because you know that everyone has the same chance of getting the opportunity to buy one. I highly recommend buying from this shop.

5
Date of experience: Dec 08, 2023

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Business Details

  • Hi there!

    My Doll Best Friend is an online retailer, a doll specialist, established in 2012. We serve the children's market and the collector market, and we proudly serve customers all over the world.

    Our independent reviews are primarily collected at Reviews.io although some customers choose to leave a review here.

    At Reviews.io you will find more than 2000+ 5-star reviews!

    Join us at My Doll Best Friend and find that best friend, whether you're looking for a doll for a child or a collectible for yourself! See more

  • language https://www.mydollbestfriend.co.uk

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