www.oaksvetsbirmingham.co.uk

Rebecca Rowe nearly killed our dog

We went in with my sister's dog, Pierre, in January with concerns as he stopped walking and required picking up. So we rushed him into the Oaks. Rebecca did not listen to a word we said more interested in palette surgery. She saw that he was on his feet and ignored us. I asked repeatedly for a CT scan and was turned down. I said to Rebecca I think it's a slipped disk. Rebecca said "its his breed, maybe he just doesnt want to walk". She patronised us and ignored our request. She then proceeded to twist his neck, that hard he yelped in so much pain that she was concerned that he tried to bite her, which he did not, and he is a placid dog. What vet thinks it's a good idea to twist a dogs neck when you have come in over concerns of his spine and legs?? The vet is inhumane.She wanted to prolong his treatment for financial gain. And why prescribe pain relief if she felt there was nothing wrong with him other than trying to get my mom to pay for nasal and palette surgery. She said repeatedly that there's no need for a CT and said she would do bloods. We opted for bloods and was told to take the painkillers. (By the way there is no CT machine here and by refering us it would of meant turning off the money tap).My mom went in several times with the same back legs concern. Each time Rebecca Rowe had a thing to say about anything other then his legs or getting a scan.Now my sister's dog's legs aren't working. We took him to her like this and she had the audacity to blame us.Update:(Never ever, ever misplace your confidence and what you know to be true because a person is called a "vet." It means nothing.) After time and time again failing to do a duty of care based off of his actual symptoms.Rebecca then had the audacity to want payment to put him down.We rushed him to Animal Trust and they read her "glowing" blame shifting notes. However, one surgeon we were referred to saw past these and noticed we had taken him to Rebecca several times and that he in fact needed to be referred for a CT scan which she failed to do.The surgeon told us he was not fully paralysed, which is what she wrote in her notes. (These notes are dangerous as the other vet went along with them.) The surgeon said he can still feel his feet and can put small amount of weight on them. He said after seeing the CT scan - with 99.9% certainty that not only was the surgery doable, he will more than likely pull through. Contrary to what the other post-Rebecca vet had said. They read this vicious woman's notes. Where as the surgeon paid no notice to them. We were told if he had gone to him in January when we had intially saw Rebecca Rowe Pierre would have been CT scanned and treated before this point. The operation was more complex because Rebecca failed to do her job. Any dog that cannot walk for any period of time, whether on and off, or whatever breed should be scanned. The judgement call she made was based on his breed and was utterly deterimental and almost led to his death. He is only 2.Rebecca Rowe loves throwing around the word neglectful, look at other reviews but she is the neglectful one. She showed contempt for my sister's dog and showed obvious signs that she is against French bulldogs. Her examinations are poor, and she is all up for taking the money. Do not come here.Please, please take your animal to an actual pet hospital where they can be seen by a specialist. Rebecca stalled on any proper diagnosis and failed to refer for scans, wasted precious time-sensivitive time only then to blame us when he could no longer walk and go straight to euthaniser because she herself was not going to recieve anymore payment for the care he actually needed. She cannot do the simplest of scans. She judged our beautiful friend Pierre blindly - no scan and poor examinations and nearly cost him his life. She fundamentally failed her duty of care.I believe she is sadistic and heartless as long as she is the one getting the money to put your dog down that is still a win for her.Update:Pierre has had surgery and is on the mend. Note to self: trust your instincts. It didn't feel right but she is a vet, so we thought she must know what she is doing. Absolutely not. Trust yourself. And please do not come here.

Date of experience: Mar 31, 2025