I am heartbroken and deeply disappointed with my experience working with this company. I signed a contract nearly a year ago to publish my children’s book, with the promise that the entire process would take 2–3 months. Instead, after 11 months, only 11 pages were completed, despite my constant communication, detailed feedback, and repeated efforts to move things forward.The contract I signed clearly promised unlimited free revisions, timely delivery, and a full refund if deadlines were not met or I was dissatisfied with the work. All of those conditions were broken. I had to constantly remind the team of the same revisions, and still saw minimal progress.m and now being charged for it. The delays were endless and exhausting.Even worse, they suddenly demanded an additional $500 months into the process for the revisions, something not listed anywhere in the original contract. I was never informed in advance, and they could not show any official contract stating that change. When I questioned this, I was told a refund “was not an option,” even though the signed contract guarantees a full refund under the exact circumstances I faced.I’ve asked multiple times for a copy of this so-called “updated” contract, and they never sent it because it doesn’t exist it was just updated policies that I wasn’t informed about. Instead, I was emotionally pressured and made to feel like my only option was to give in or walk away empty-handed. Now they are refusing to refund the $1,000 I paid.Publishing a book is supposed to be a proud, exciting process. But this was draining, discouraging, and felt manipulative. I am sharing my story so that no other aspiring author has to go through what I did. Please be cautious before signing anything with this company. They may say all the right things at first, but once they have your money, it’s a different story and it’s not the first time they’ve surprised me with other expenses. I went through so much with this company because I hoped and believed, but it only hurt me in the end.
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