I ordered a board from the factory with a discount coupon of $ 100, they told me that they have a warehouse in Europe and if I buy another set of wheels and do not use the discount coupon, they will send it to me in 3 days.I paid an extra $ 230. They sent me a tracking number on December 17 and I received it on the 28th, of course they wrote the address wrong and I had to look for it and deal with DPD.After unpacking it, I found that one of the motors was not working, I immediately uploaded a video and sent it to them. I was told to open it and switch the ESC cables. I did it and sent them a video with the result, now the other motor worked and the initial one stopped, their answer was that they would send me spare parts from China, which would take 3 months and I would have to repair the board myself.I read on their page that if you order the board from their warehouse and not from the factory if there is a problem they will refund your money. I wrote to them that I have no desire to repair their product which already had 70 km on the remote from the box for which I paid ( 1150$ ) and to wait for spare parts from china for 3 months and I want my money back.They refused me.Their response was that they would help me find the problem and send me parts to fix it myself. I paid an extra $ 230 to have it for up to 3 days and got a defective product that they want me to fix myself. They don't want to take it back, even though it's written on their page, and they don't want to give me my money back .My question is who are these unscrupulous people and what is going on here.
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