Papa Johns located at 4525 Rigsby Avenue, San Antonio, Texas, on July 4th, I ordered a pizza. The manager there called me and stated the Door Dash Driver had stolen my pizza, I asked if they required help, she stated yes, come in monday. Instead I put my boots on and went in ready to work. She stated I was hired, put my insurance, license, in the system and had me send all my information to her district manager. She stated that I would receive a email with onboarding paper work I needed to fill out at the email I provided. I did not receive the email. I tried to call, went in, people there had no clue, dates I was told to be there, the manager wasn't there. Repeatedly I was told, they were sending the onboarding paper work to my email, could take up to two hours, another manager stated ten minutes. Two different emails and two weeks later, I never received the onboard paper work to fill out, I was strung along with excuses day after day. They have a NOW HIRING sign on the widow board, 12 to 18 dollars per hour. Come to find out, it's dishonest, it's 9 dollars in store, and 6 dollars per hour when driving, plus tips. After two weeks, they have not honored their statement, "Your hired." I sought the district manager for Rigsby, and ended up calling 1714 Southwest Military Drive, San Antonio, Texas. I was trying to get some accountability for the lack of fulfillment of their end when they stated, "Your hired." The manager of this store then said, "What if I offered you a job here, would you be willing to drive for this store?" I replied, "I'd love to drive for you." I went in, my driving information was already in the system from the prior store. His statement was, "You will receive the onboarding paperwork in 30 minutes to 2 hours." All day saturday, I waited for that paper work, I did not receive it. More importantly, I tried calling the store, pressing 5 to speak with the manager. I sat on hold, nobody would answer the phone. Around 12:30pm on Saturday, July 20th, I had driven back to the store, and I pointed out the phone was not being picked up, he replied he had not received any calls, I showed him my call log. I stated, "I did not receive the paper work." He explained the District Manager who is responsible for emailing the paper work was in Florida, and doing inspections. I replied, "Ok, lets see what tomorrow brings. I can understand someone is busy." At 1300 on Tuesday, I called the Papa Johns store, I spoke to the Day Manager, I stated and asked, "I still have not received the onboarding paper work. Can you please text the District Manager and ask him to send that paperwork? I don't understand why he can't take 3 minutes out of his schedule to send the paper work so I can begin driving for you." He did talk with the district manager, came back and stated, "I spoke with the District Manager, he said there is no availabiltiy, try back in a month or two and we'll get you started then."Do not work for this company, they are absolutely dishonest. I spent time, money, gas on a guaranteed position. When a employer states they are hiring you, we are sending you paperwork to fill out, that is a comittment of employment. I am 47 years old, and never have I had any employer behave in this fashion. When a employer sais you have the job and shakes on it, there is the expectation to follow thru. You have been warned, these are absolute dishonest, disreputable and disrespectful people who do not follow thru for whatever reason. They basically string you along, just in case someone else doesn't work out, on a comittment to employ you.I have been here for four years. In the four years I have only ordered my pizzas from the location on Rigsby avenue. Out of all the orders, this location has only gotten two of my orders 100% correct. The rest have ranged in problems from half cooked food, non-delivery of side items purchased, incorrect orders, incorrect ingredients, failure to deliver, delivery after two hours or more, cold pizzas, and more. It got so bad, I finally told the manager at that location, if you do not get my orders right, I will not be ordering from you anymore. You are going to lose my business.These Papa Johns are in San Antonio. They are Franchised by NSM Merchant Services Inc. The district manager of the 1714 SW Military Drive Location, San Antonio, Texas is one Sameer Merchant. I was unable to find the district manager for the Rigsby Location. If you manage to gain employment there despite their shady employment practices, considering how shady they are, you work for them at your own risk. These are the kind of companies and employers that harm their employees,
Claim your business profile now and gain access to all features and respond to customer reviews.
