www.planethollywood.com

2.1
2.1 Based on 20 reviews

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Wow so it’s just cost us €200 for a…

Wow so it’s just cost us €200 for a starter, 3 mains and 3 drinks and two photos we didn’t know we had to pay for! We were actually in the process of taking a family selfie when Jordan approached and said he would take the photo for us we thought he was being nice went to give him our phone he said no it’s ok I’ve a camera he took some shots and said I’ll be back in a while with the photos he came back with about 10 framed photos and we chose two he then said that would be $40 plus tip which would help him out greatly and so it came to $46 for two photos we could’ve taken better on our phones for nothing he then left with the ones we didn’t want but seriously why not just give them to us you’d still have made money on giving them all to us for that price! If they bin the rest that’s just wasteful! Felt conned to be honest the food was ok the steak chips my son didn’t like and he said his steak was chewy and left most of it. I left half of my loaded mash as it has that cheap awful cheese on top and there were three rack of ribs I only ate 1 also a steak knife would be good with the ribs. Oh and we gave $20 tip to waiter so all in all $220 for a quick lunch!! The most we’ve ever spent oh and it’s so loud you can’t talk to your group at the table and be heard it’s ridiculous won’t go back - they emailed me after my review on Trip Advisor apologising for not being transparent with fees ana spoke to staff! No offer of refund or explanation why take the extra photos and bin them! Shocking company!

1
Date of experience: Aug 21, 2023

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