Tom has now contacted me and power popers has now refunded me for the first order that was lost. They do have to start using tracking numbers for orders to the U.S It's the U.S. postal service that loses shipments and could care less about it if you don't have a tracking number. I'm still waiting the second shipment & rely go after the U.S. P.S. about the way they handle shipments from power poppers. How the U.S.P.S. could lose two shipments from the same company is beyond me
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