We needed a ticketing system for a small setup. Just one user to start with. ProProfs Help Desk made sense right away. The UI felt light. Nothing fancy, and that’s a good thing. Fewer clicks. Everything’s clear. You don’t need onboarding videos to figure out how to reply or assign a ticket.Shiv helped us get started quickly. Support was responsive. We ran a few tests, used it for a few client issues, and it did the job. Now we’re thinking about scaling it.
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ProProfs hosts more than 1,000,000 pages of content in 70+ languages and is a leading platform for online training and assessment with the world's largest library of professional tests & quizzes. ProProfs products, including Quiz, Survey, Learning Management System, Knowledge Base, Live Chat Software, Project Management, and Training tools, are used by many Fortune 500 companies such as Sony and Dell, along with users from leading educational institutes like Yale. ProProfs empowers users to work better, get smarter employees, and create happier customers.See more
