www.renspets.com

2.1
2.1 Based on 16 reviews

...

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Eden Carter
Regularly out of my dog’s food with no solution in sight

I was buying my dog food at Ren’s Cornwall. I buy the same quantity every month yet they keep running out. I have had to drive 3 hour round trips to other locations multiple times because my local store can go weeks without my food. I have discussed it multiple times with them because obviously I can’t just switch her to a different food whenever they run out. I have emailed customer service with my concerns and they can’t even bother to reply. My dog is special needs and this is one of the few foods she tolerates. I don’t understand why they don’t adjust the quantity ordered when they can clearly see I’ve been buying the same amount monthly for years. I am part of a dog rescue and spend well over $1000 a month on dog food. I’ll be spending it at Pet Valu now.

1
Date of experience: Jul 16, 2025

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