Very disappointed, terrible customer service. I never received the product I ordered and they would not re ship it. I explained to them that in my community because of similar addresses, the mailman deliver to the wrong lock boxes. I offered to pay for the shipping if they would use a different carrier such as ups or fedex. First they said ok but then they emailed that they will not send the item because they have no reason to believe I did not receive it! They are rude and condescending and they don’t even care if you buy the shipping insurance, they take your money and you have no product. My credit card co. credited me back the money and I would never order anything from Riddle again. Also, don’t waste your money on the sample kit. There are only 2 scents that smell decent, the rest are horrible. This company is a scam!
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RiddleOil established in Venice Beach, CA. is a cruelty-free, vegan, non-toxic fragrance and skin care line.
