Happy with the cooling collar I bought but I had to chase them up twice to refund an item I returned. Once chased, they processed it quickly but this wasn't very slick and I wondered if I hadn't remembered to chase it up, whether I would ever have been refunded. I would recommend sending a tracked return so you can see when it gets back to them - I was glad I'd paid extra Royal Mail fees to do this.
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Building dog gear to enhance your outdoor adventures. Trail tested & rugged dog boots, dog coats, dog harnesses, dog life jackets and much more.