www.sephora.com.au

1.9
1.9 Based on 56 reviews

Sephora, where beauty beats. Discover the best in makeup, skincare, hair care and more from a wide selection of ​international cult beauty brands. Shop now....

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Neha tiwari
I would give 0 stars if I could

I would give 0 stars if I could. This was the worst online shopping experience. I ordered three items through the app, but only received two. The third item was canceled because it was out of stock—yet it was still listed for purchase. Why allow customers to buy something that isn’t available?I wanted to buy gifts for my family and used two different payment methods: a gift card and PayPal. Instead of refunding me through PayPal, they insisted on refunding the out-of-stock item to the gift card and demanded a 19-digit card number. I didn’t want to shop with them again, especially since I had already bought a replacement item elsewhere.Even worse, when they processed the refund, they deducted $17 from the original $87 amount with no explanation. I’m extremely disappointed with their customer service and handling of this situation.

1
Date of experience: Nov 29, 2024

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Business Details

  • Sephora, where beauty beats. Discover the best in makeup, skincare, hair care and more from a wide selection of ​international cult beauty brands. Shop now.

  • language https://www.sephora.com.au

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