HORRIBLE DELIVERY SERVICE!!!!I placed my first online order last week and when I realised your company is using COURIERS PLEASE I knew straight away it would be a nightmare.I have had issues with this company at least 20 times when they don't even attempt to deliver the parcels thanks to the drivers being lazy and they just marked the parcels as attempted delivery and made me pick up my parcels from their location.And GUESS WHAT!!! It happened again this time with my online order that I placed for the very FIRST TIME WITH YOU!!! I have been tracking my parcel every day and of course as of this morning at 7.10am it is marked as ATTEMPTED DELIVERY when I was up by 6am and working in my study room right at the front of the house with curtains drawn up and I HAVE NOT SEEN ANYONE ATTEMPTING TO DELIVER ANYTHING OR RING MY DOORBELL!!!! THEN WHY THE HELL DID THE COURIER COMPANY HAVE THE AUDACITY TO SAY HE/SHE DID??? SO NOW I HAVE TO WASTE MY TIME AND PETROL to drive to a pick-up location TO COLLECT my parcel when my intention of buying things online is so that I DO NOT have to go out of my way to collect the parcel. I have also contacted COURIERS PLEASE and of course their call centre cannot contact the driver (as of the last 20 times). I am not trying to be difficult because I NEVER HAVE ANY ISSUES with AUSPOST, DHL or STARTRACK. These companies have never failed me and the ONE COURIER COMPANY THAT FAILS ME EVERY TIME IS: COURIERS PLEASE!!! So thanks for my horrible 1st time online order with you guys, I WON'T BE BUYING ANYTHING ONLINE FROM YOU AGAIN unless you change your courier company!!
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