Severine was able to understand my needs, but also my background and made sure all the process was understood globally before we kicked it off.She was available along the way, always very responsive and knowledgeable about the different scenarios in real estate supporting my loan request.She relieved me a lot from all the discussions and doubts you would have dealing with a retail banking agent.I really felt I had someone on my side and not just some salesperson placing another financial product. Thanks again so much Severine for the support
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