It was close to 2 stars but 1 star seems appropriate.The daily non stop poor broadband is driving us mental, customer service is below average and ineffective. We can actually see our neighbours broadband strength that is 50% or so stronger than our with the Shell router 5 meters away from our gadgets. Now moving to BT as that's the only option.Suggestion - Call your company Shell Home Information Technology. maybe just use the initials.
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