Biggest scam we experienced in Budapest. First of all we booked the premium ticket, which on the webside was said to include mandatory slippers. When we showed the ticket the lady said it wasn’t included and we had to pay for slippers separately. The lady told us it would cost 25 euro per pair of slippers and we had to withdraw it from an ATM to pay in cash. When we had withdrawn the money and went back to the counter another lady told us that the 25 euro was not enough for one pair and we had to withdraw more. We waited in line for 30 more minutes to talk to the lady from before, and when it was our turn we could get the slippers. The staff told us different fees for the different things, and nothing that was said to be included in the ticket was included. The ticket also said drink coupon included, but we didn’t get any, and when we asked and showed screenshot from the website the staff just said ‘no no no, that’s wrong.’ We talked to several other groups in there who had the same experience as us. Over-all not worth the money and a big scam.
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