I purchsed the F37 Treadmill and have had issues with it from the off. The belt never moved fluently and would occasionally make you feel like you were going to go flying off it when it stuttered. The speed of the treadmill was inaccurate, never moved as quick as suggested, it was easy to run at 14km over a significant distance - being a seasoned runner I know my capabilities!! The treadmill was not used regularly due to these issues, and as a result it still looks brand new. The running plate cracked down the middle making it unusable. The customer service is absolutely shocking. They do not rely to emails. If chased they will reply, but months later! They have not offered any support or offered to fix/replace the treadmill plate. Despite being sent information and pictures they are still asking for the same information to be sent! I would avoid this company at all costs! If I could have given 0 stars, I would have done!
Claim your business profile now and gain access to all features and respond to customer reviews.
