If I could give this company 0 stars I would… They have the most atrocious customer service and never get back to you. I was delivered a broken running machine which I paid a lot of money for. The machine was bought to help my mum get her fitness back following her cancer treatment. As it was broken my Mum has not been able to use it and has negatively impacted her health, They did not reply to my emails when I let them know the machine was broken and would never return my calls even though I pleaded with them. When I received a response they advised that because of Brexit they would not be able to pick up the running machine due to being charged import fees. I was asked to obtain quotes from mechanics and they would pay for the repair. When I finally managed to find a mechanic they again did not reply. This is the worst company I have ever come across and I would advise AVOIDING AT ALL COSTS.I am so disappointed with their product and feel sad that my Mum has had to endure this ordeal through her chemotherapy and treatment.
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