Absolute abysmal contact! Half the time I never got answers to my questions and when I finally could, they refused to even admit they wouldn't consider me due to my age.I did everything possible to adopt and all we got in return was silence whenever we sent the photos of the house to them, not told if they were enough or not told if they weren't enough. I feel they are a scam, I know they are not but the whole experience has left me with a bitter taste. If someone isn't what you want, you should tell them so they don't get their hopes up and continuously have to contact you just to receive radio silence!
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