www.taketrava.com

4
4 Based on 46 reviews

Revolutionizing healthcare through patient-focused telehealth. We break barriers with innovation, compassion, and excellence, fostering a healthier global community....

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Sorrel Cooper
Extremely high B12 on lab results

UPDATE 10/2/25 Shortly after posting the initial review, I received a call from Trava’s co-founder Chris. Out of an abundance of caution, he kindly offered to send replacement bottles of the Tirzepatide. It is almost impossible for a bottle to be compounded incorrectly, and every vial is tested by a third party lab. Because we cannot find another reason for my reaction to this 4th bottle of Tirzepatide, the bottles will be replaced. I am changing my rating to 4 stars because the customer service at Trava has always been excellent. I would give the customer service a 5 star rating. I think it speaks to the integrity of the company that he reached out to find a solution and showed concern for my health. 10/1/25My B12 has been low my entire adult life to the point that I have required B12 injections off and on. My lab levels the last year have been in the 300's without supplements. A week into my 4th bottle of Tirzepatide with Trava, I started feeling bad. I was anxious and my heart was racing for no obvious reason. I visited my PCP for labs and my B12 was 1675. I do not drink anything with B12 added, nor do I take any supplements with B12 added. My PCP and I both believe this is due to the concentration of B12 in the Tirzepatide. I notified Trava customer service who denied that it could've been human error in the compounding process. I asked for the bottle to be replaced just to be safe and they refused. I will not recommend them or order from them again. This is a safety issue. They should have replaced the bottle at the very least because there is no other reasonable explanation for such a dramatic increase in my B12. This occurred at only a 6mg dose. I won't be risking it again.

4
Date of experience: Sep 16, 2025

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