First of all, we like to work with Andrew Kahn. If we can get to Andrew, we always know things will be done right.You are getting SO MUCH BETTER than you were when you first started business! The only thing I can say I'm not comfortable with is that you are inconsistent with follow up when I send in a customer change form. Sometimes I get an email confirming, and sometimes I don't. I would like to see this be a procedure that you do every time there is a change.Thanks,Mary Kay
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