www.thebsbco.com

1.1
1.1 Based on 163 reviews

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Carole L.
Bullying, lying, threatening charlatans...

I was contacted by BSB back in April 2022 where I fully explained and provided all the correspondence as to why I did not owe Utility Point what they were claiming. Yesterday I received an email, completely out of the blue, threatening me with a CCJ if the "debt" was not paid. They provided no evidence whatsoever, just said they had tried on numerous occasions to reach me by phone and post - simply a downright lie. I tried to call, left a message, sent yet more emails as to why I do not owe this money (based on an incorrect and disputed bill issued in September 2021). No response as yet - and I doubt I will get one. I would happily go to court to vigorously dispute any CCJ - but what a waste of energy, expense, time and addition to my stress levels. What a bunch of lying, bullying charlatans. I feel so sorry for people who are at the end of their threats who do not have the time, wherewithal or capability of dealing with them. I see even Martin Lewis has written to the Energy Secretary about their tactics, which it seems are completely unregulated and unchecked.

1
Date of experience: Oct 01, 2024

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