I had the absolute worst experience at Time to Spa, and it was entirely because of the manager, Flore. From the moment we walked in, she was rude and disrespectful. She overcharged us and when we brought it to her attention, she refused to fix it. Her attitude was appalling, and it was clear she had no interest in customer satisfaction.If that wasn't bad enough, Flore took the liberty of moving our appointments around without asking us. This caused us to miss several activities we had planned on our trip, completely ruining our vacation. Her lack of professionalism and disregard for our time and plans was unacceptable.To add insult to injury, she disrespected me personally, making the entire situation even more intolerable. Flore should not be in charge of the spa—she should be demoted or replaced altogether. I cannot stress enough how much her behavior affected our experience, and I would advise anyone considering this spa to stay far away. It was a total disaster from start to finish.
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timetospa carries luxury skincare and spa bodycare products from leading brands including Elemis and La Therapie. Shop at timetospa for your skin care essentials.