It's when things go wrong that one finds out about the quality of a company and its staff. We had been traveling in Tanzania for 3 weeks and were on the last part of our trip. We were flying back from Pemba Island with a change over in Zanzibar back to Arusha. Our plane was delayed in Pemba, missed the connection in Zanzibar to Arusha. One potential flight left leaving at 10 that night (12 hours from now) with a change of airports in Arusha. All flights were full for the next day. The change of airports is important because it meant a 90 minute trip to the hotel instead of 20 minutes. Once we got provisional booking (airline would not confirm our booking for several hours yet) on the 10 pm fight that was now delayed to 11 pm, I sent an email to Desiree, the office mgr asking for some help in contacting the hotel to let them know of our late arrival. TB had already been aware of our missed flight, when we didn't show up at the original time and had already been working on our situation. We heard back from our Guide Ken, the owner Keith, our dirver Njona and the local tour operator Stephanie. All were primed to assists us. When the flight finally left Zanzibar at 1 am, arrived at 2 am in Arusha Njona was there to pick us up with a smile. Hotel was ready and waiting at 3:30 am when we arrived. Hotel in the case is small family run affair that only has 8 rooms, Katambuga House and is highly recommended as well by us. This review is a big thank you to the folks a TB for all their efforts behind the scenes. But how was the birding you might ask? Incredible, knowledgeable, and interesting guides, both Ken and Andres. Tanzania should be on everyone's bucket list. In our pre-decision planning, we were trying where to go in Africa. Based on their suggestion, "If you are only going to visit Africa one time in your life, make it Tanzania." We couldn't agree more.
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Tropical Birding is an international tour operator specializing in birding, nature, and nature photography tours.
