From start to finish everything was flawless. My experience started with a personal phone conversation with Travel Advisor Caitlin Summer. I told her things I wanted to do and experience, my budget, and length of stay. Then she customized an itenerary with a quote. We worked together until I was satisfied. After finalizing. I was put on an interest free payment plan. I was given a link to access my detailed itenerary, finance, fill in my travel information, and had a page for FAQs. Caitlin was always responded quickly when I had questions, and added on a tour I wanted to do very close to the departure date. I had put on my form in the link that we were celebrating my granddaughter's graduation and 18th birthday. When we arrived at our first hotel, there was a very nice towel arrangement with flowers and a personal note recognizing my granddaughter's graduation and birthday.Our itenerary had us staying four nights in La Fortuna. We did five activities, one with lunch included, and one with dinner included. We then transferred with a private driver to Manuel Antonio for three nights. The hotels and tours Caitlin picked for us were great. When we arrived in Costa Rica, someone was there holding a sign with my name and directed me to customs, then walked us to baggage claim, and walked us to our private transport in a very nice van for a three hour drive to the first hotel. For every tour, we were picked up and dropped off at our hotel. They were always on time, addressed us by our name, very courteous and professional. The itenerary Caitlin put together described every detail. It listed pick up times, description of the tours for the day, and how long they would last. It even said what you should bring for each particular tour. We did a lot and saw a lot, but it was spaced out enough that we weren't worn out and still had time to go to town and relax.To summarize, I was so nervous and anxious about going out of the country for the first time. With Costa Rica Vacations everything was laid out in the itenerary so I knew what to expect. Everything went smooth and spot on with the Itenerary as planned. While in the country, I had 24/7 support and every time I messaged, I got an immediate response. A couple of times, I wanted to change pick up times, and it was done, even if it was with another tour company. It was nice that I didn't have to worry about anything. We felt so safe and cared for and was treated as VIPs.Costa Rica Vacations know what they're doing and plan everything to the last detail, accommodate changes, and even offer other things that you can decide to do or not do. I have absolutely no complaints. It was an amazing trip and all we had to do was show up, and everything else was taken care of.I have to recognize our private driver Giovanni who drove us on three hours to the first hotel, then a seven hour journey to the second hotel. I'm sure all the drivers are great. Giovanni was exceptional.
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Costa Rica Vacations planned by experts. Personalized vacations packages to Costa Rica. Trips include: luxury hotels & resorts, private vacation villas, adventure tours, and transportation. Exceptional service and 100% guaranteed! Toll Free: 1-800-606-1860
