We Booked a FLorence and Pisa shore excursion from La Spezia where our ship docked. The website is very misleading. We booked a 'transfer and walk with local', rather than 'transport only' and paid extra for this. You would assume it would be a knowlegable guide. Firstly they didn't have our correct booking and said we asked for transport only. It took 20 minutes to confirm we had the 'with a guide and not transport only. When we got to Florence, this 'guide' took us to the main streets and when asked about anything, she said she couldn't tell us as she was not a licensed guide. I could have followed a map to the main attractions ourselvles. We learnt nothing about beautiful Florence. When the coach got to Pisa, they left us in a Coach Park with no directions of how to get to the leaning Tower. The 'guide' was just on her phone all the time. You think you might be saving money from the cruise excursions but this was an utter waste of money as it is not a proper guided tour. Beware!
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Venture Ashore is the leading provider of independent shore excursions and experiences worldwide.
Our highly knowledgeable team are experts in developing amazing experiences at affordable prices, securing the best guides and tour amenities and offering outstanding customer service from beginning to end.
Offering a wide range of private and shared shore excursions and an array of experiences to suit all ages, interests, and abilities that fit the logistics across all cruise lines.
We always guarantee to get you back to your cruise ship in plenty of time for your cruise ship’s departure and if your cruise ship does not port…you do not pay!See more
