If I would have seen these reviews and the ones on Yelp, I would have never taken my two dogs to this overpriced and cruel place. I’m not sure what they have going on at this establishment, but don’t take your loved pets! If I could give them a zero star I would. My dogs stayed for 10 days and were scheduled for a bath. To my surprise, me showing up a day early enlightened me to the filth my pets endured. They literally stunk so bad I nearly vomited. To describe urine, fecal matter, dirt, and old wet dog food mixed in one is the best way to describe what my dogs must of been lying around in. It was horrendous. Secondly, I called to check on them, the gal said they’ve been great and her notes described they hadn’t really been eating. I expected that to happen, so when I came to pick up my dogs, only 2 cups were left in nearly the big bag of food I brought. So if they weren’t eating, what happened to the dog food supply? Did the feed them and toss it if it was untouched, or maybe they collect it to use for other dogs. Unbelievable, but what takes the cake Is that dogs can’t bark without crackling, squeezing, or squealing. It’s not kennel cough… These dogs have likely been subjected to having a choke collar or some device preventing them from barking. If the matter doesn’t get better, I will be taking them into the vet. Both dogs have literally been sleeping for 5 days, which is somewhat expected, but they’re hurt and weren’t treated well. It’s depressing!!! Also, they charge an arm and a leg, yet they have the audacity to request a tip at checkout. I hope this review helps someone. This place should be investigated. Something happened and from the other reviews I’m not the only victim of this place. I could have used this when I trusted google reviews.
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