You can only cancel an autoship by calling them. Is it 1995? The whole point of ordering online is for the convenience and self-manageability of being able to make changes to your own account. I only ordered from them once and the box of sterile IV solution arrived partially open and damaged. Two stars instead of one for friendly customer service - it took them a while to get back to me via e-mail but they did refund the order. The live chat isn't exactly live... you have to wait for someone to answer it which seems to take several minutes each time I tried. Going on 10 minutes right now, which gave me plenty of time to write this review!
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