January 25, 2021: If I could give zero stars I would. Originally I was ok with them always being late in getting prescriptions to us because we always stayed ahead anyways. But now my fur baby passed away and they were supposed to refund my money for the item I had just received right before he passed (unopened bottle). They keep saying my refund is declined by my bank. Who declines a refund?! My bank says they keep withdrawing the refund which makes more sense. I have been dealing with the loss of my fur baby and them trying not to give me the refund for almost a month. Now I will never use their services here again! They are inconsiderate and refusing to give me the refund even though they are always late on sending prescriptions. I have another fur baby and will be paying the higher price at petmeds in hopes they will have better service. WalmartPetRx sucks! If you still decide to use them make sure you get your prescriptions before you are about to run out because they are late with everything and they always run out even when you have the autoship.Update March 22, 2021: I still have not received my refund and every time I call they say it will be processed this week. Obviously, this week has not come in three months.
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