www.watchchest.com

4.9
4.9 Based on 160 reviews

Founded in 2002, Watch Chest is a family-owned and operated luxury watch shop specializing in certified authentic Rolex, Cartier, Audemars Piguet, Patek Philippe, Tudor, Panerai, and more. Our mission is to help watch enthusiasts build a collection they l...

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Steven
Bait and switch tactics

The value assessment I was initially given appears to be nothing more than a "gimmick" to get the customer to submit their watch and to mail it in. Once the watch is received by Watch Chest someone will call and state that they "couldn't see" in the submitted photos that the watch had certain other "problems". The company then offers substantially less than originally offered.This is a bait and switch process in my opinion. They are given clear, close-up photos but claim they couldn't notice the other "issues". I believe this to be a preplanned method of paying less for each watch than had been originally offered. This company determines that most people will, after going to the trouble of mailing in the watch, simply take the lesser offer. Shame on this company for employing this method of doing business.

2
Date of experience: Oct 27, 2025

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Business Details

  • Founded in 2002, Watch Chest is a family-owned and operated luxury watch shop specializing in certified authentic Rolex, Cartier, Audemars Piguet, Patek Philippe, Tudor, Panerai, and more. Our mission is to help watch enthusiasts build a collection they love.

    Whether you're a seasoned collector or just starting out, we'll help you find the perfect gift or build a collection that retains its value and can be passed down for generations.

    Our curated selection of rare and unique high-end timepieces is one of the largest in the world, offering pieces you won't find anywhere else. Visit our website to shop or request the timepiece you seek, along with professional repair services and options to sell or trade.See more

  • email hello@watchchest.com
  • call 4173194044
  • language https://watchchest.com

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