Took our dog to Wellpets due to bleeding from his penis. They charged us over £200 for urine tests and found nothing. We were still concerned, so we went to another vet—within minutes, they found a cut on his penis, which was the actual issue.When we called to complain, we were completely fobbed off. We also sent multiple emails from different accounts, all of which were ignored. Shocking customer service!If you care about your pet, take them anywhere else. Wellpets is a complete joke—overpriced, unhelpful, and clearly more interested in money than actually diagnosing problems. Avoid at all costs!
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