brought my dog here on the 9th jan has she kept vomiting.. we saw the vet called paul who gave her anti sickness jab along with blood tests.. he examined her and said he thinks it could be acute pancreatus.. he rung the sittingbourne branch to get her a xray which they REFUSED her due to being busy. he then said leave her with me and ill call you.. i left my dog comfortable with no heavy breathing even though she was being sick.. i got a call 3 hours later asking for me to come back.. well when i arrived i could hear my dog panting very fast. she looked very distressed he talked me through her bloods which there was high white cells which to my discretion means inflammation or infection but still he hadnt given her antibiotics nor oxygen or pain meds he then said i need to get her to a emergency vet which was based in basildon has no one else would take her which is absolutely disgusting. paul was happy to refer her and he made it clear to me my dog would need 24 hour care and make a full recovery.. i then drove her to basildon and within a hour she went into cardiac arrest.. she was actually struggling with aspiration pnuemonia .her body score was 5 she had carbon monoxide in her blood due to a block in her airways which all went unoticed by this vet but apparently paul was happy to discharge her and she was in a stable condition!!!!it had got so bad during the day when she was at wellpets sheerness her poor body couldn’t survive.. if sittingbourne had taken her for xrays around 2pm she might of been here now.. she would of gained 5-6 hours of care if xrays had been done. i was told acute pancreatus but no antibiotics was given.. ive made a formal complaint to the practice manager who totally disregarded what ive said . when its very clear to see its there fault. ive now asked more questions to the practice manager to be ignored.. they have a big shock if they think ill be leaving this.. ive lost my beloved dog due to there neglect. im gonna make sure these people pay… also when i at to leave my dog with them they wouldn’t let me leave without paying when they could see how upset i was . i left my £8000 dog in there care i was made to feel i was gonna leave her these people are vile.. don’t bother emailing practise manager has she aint interested.. ive seeked legal advice and im gonna make sure these people loose there jobs. its all about money with these people and they clearly dont no there job.please dont trust these people with your beloved pets. STAY AWAY
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