I bought a Xootr Street to get from my car to my actual workplace a few weeks ago. It was received in perfect condition And it worked perfectly well the first time I tried it. All was well until I tried to fold it back up to walk into my workplace. It was a little sticky but I have actually got it to fold up. Over time it got harder and harder to fold up and finally I had to call tech support.Xootr Tech Support suggested that I just lubricate the joint with grease or, if that wouldn't work, they would be happy to exchange it for another one. I thought to myself, wow, they really have "Xcellent" customer support at Xootr! It's real!I applied lubricant and all is well. I am the envy of all my other co-workers that have to walk from their car to their office building which is quite far. I think my Xootr scooter is the best adult scooter that I've ever seen.My Xootr Street is fast, quiet, and very compact. And it can support my 270lb self at high speed! It's everything I expected it to be!!!Well done Xootr!!
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Welcome to Xootr Urban Transport, making folding kick scooters for adults. Each push scooter is hand assembled in PA. Compare us to Razor, Micro, & KickPed.
