This was a letter I wrote on July 27, 2025 I receive a call, no written reply. Subject: Concern Regarding Serious Incident at Ala Moana Bloomingdale’s StoreDear Mr. Bron,I am writing to express grave concern regarding a disturbing incident that occurred at yourBloomingdale’s location at the Ala Moana Shopping Center in Honolulu on Saturday, July 12,2025, at approximately 1:50 p.m.While visiting the store, my wife needed to use the restroom. We were directed to the facilitieson the third floor. Upon arrival, we found the men’s bathroom and a family restroom, both ofwhich were occupied. What followed was both troubling and unacceptable: no Bloomingdale’semployees were present or visible in the bedding or kitchenware departments for over 20minutes.While waiting, we observed that the family restroom remained occupied for an extended period.Eventually, a teenage male, estimated to be about 16 years old, exited the bathroom. About fiveminutes later, a younger teenage girl, approximately 14 years old, also exited. The pungentodor of marijuana was evident, and they had sprayed perfume in an attempt to mask the smell.It became apparent that the restroom had been used for sexual activity and drug use.This is deeply concerning, not only because of the inappropriate and illegal behavior taking placeon your premises, but also due to the lack of supervision and visible employee presence in thearea. A secure, family-friendly shopping environment relies on consistent oversight and timelyemployee intervention, especially in shared spaces like restrooms.I believe Bloomingdale’s holds itself to high standards of customer experience and public safety.I urge your office to thoroughly investigate this incident and review the current security andmonitoring protocols at the Ala Moana location. Preventative measures—such as increasedstaff presence near restrooms, surveillance systems, or employee-controlled access to familyrestrooms—may be necessary to prevent similar issues in the future.Thank you for your attention to this matter. I am hopeful that steps will be taken to ensure thesafety and well-being of all customers at Bloomingdale’s stores.Sincerely,Anthony Calleja
Claim your business profile now and gain access to all features and respond to customer reviews.
