I don't know what happened to Bloomingdale's, but they are terrible and I expected more from a large box retailer. I ordered well over $1,000 worth of Christmas gifts. One order was shipped and delivered and they canceled all the others for no reason. There was no notice, no call, just an email stating orders were canceled. I called my credit card company and they confirmed there were no holds or authorization issues and informed me I had to call Bloomingdale's. When I emailed them, they stated it was an issue with my credit card and asked me to call. Surprisingly, I had no issues with my card when I had to re-order all the gifts on Nordstrom. It's clear Bloomingdale's has a sub-par system and subpar customer service. This could've been avoided if someone simply had called me with any issues with the order rather than auto-canceling with out any notice.I spent hours selecting gifts for family and now presented with the reality that all that time was wasted and I most likely will not have some gifts delivered in time for my family for Christmas. I was a long time devoted customer, but I will never buy from Bloomingdale's again.
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