Avoid doing online shopping on Bloomingdale's.com and if at all possible, NEVER call their customer care team. If they can't answer your questions or get flustered, they hang up on you. Bit of advice to the @bloomingsdale DTC team - I understand how unverified information on my account during an online transaction will result in a cancellation of an order, but what doesn't make sense is that I can provide that same exact transaction details to a customer care agent and that would go through. This makes no rational sense and feels like a complete waste of time for both your team and consumer. Also, time to have a chat with the team managing customer care - I spoke to 4-5 ppl and half were either not friendly or not helpful.
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