The cleaning product advertised by this company is a TOTAL scam. In fact, the advertising is both misleading and downright fraudulent. It had absolutely no effect on my oven door, despite the fact that the door was only very lightly soiled - nothing like the thick and baked on dirt/grease displayed in their ads. I went through the application and waiting process 3 times, still to no effect, so, in the end, I scrubbed the door clean using my domestic cleaner. Despite dissolving the tablet completely, there was no foam when I sprayed the product on. Bitterly disappointed, I got in touch with the company, requesting a refund and to return the unused tablets. All I got back was an AI generated response telling me to try a few times - so, obviously my email wasn’t read in any detail as I’d stated that I’d tried the process 3 times. Upon sending yet another email pointing out that I had, in fact, tried several times, I received another AI generated email with some suggestions to strengthen the product’s effect…why weren’t these suggestions included with the product upon shipping? This second email response went on to say that, if those strategies didn’t work, get back in touch and some more options could be explored. Despite repeatedly requesting a refund (in line with their refund policy), I never received either confirmation of a refund nor instructions regarding the return process. Neither the product nor the company can be trusted.. Do not deal with them. I would have given them zero stars if that had been an option
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